Privacy & trust
Privacy Policy
How we handle your enquiries, website activity and privacy choices.
Last updated:
At XSALENT, we respect your privacy. This policy explains how we handle information when you visit our website, enquire about our services or communicate with our team.
About XSALENT and this policy
XSALENT provides real estate sales and marketing services to developers and project teams. This policy covers information handled through our website and business enquiry channels.
Our services are intended for adults. If you believe a child has provided personal information, please contact us so we can review it and take appropriate action.
Information we collect
Information you provide may include:
- Your name, email address, phone number, company and business role.
- Project location, type, stage and the services you need.
- Expected project timeline and optional project size or advertising budget.
- Messages, follow-up conversations and meeting requests.
When enabled with appropriate permissions, we may also collect relevant website activity, campaign identifiers and your privacy preferences.
Website enquiries are submitted through FormSubmit for spam verification and email delivery to XSALENT. FormSubmit processes the details you submit to provide this service. You can also email us directly at hello@xsalent.com. This policy also covers information you share directly with our team.
How we use your information
We use your information to:
- Respond to enquiries and arrange discussions.
- Understand project requirements, assess service suitability and prepare proposals.
- Manage follow-up communications and business relationships.
- Where enabled with appropriate permissions, measure which advertising campaigns lead to relevant enquiries and meetings.
- Maintain website security and meet applicable legal obligations.
Promotional communications are managed separately from responses to your enquiry. You can ask us to stop promotional messages at any time.
Cookies, analytics and advertising
Cookies and similar technologies can support website functions and help measure website use and campaign performance.
This version of our website does not include optional analytics or advertising trackers. Cookie preferences shows the tools currently available. We store your privacy choice in this browser’s local storage for up to six months; it is not sent to XSALENT.
If optional measurement tools are introduced, this policy and the preference controls will be updated and a new choice will be requested before those tools run. Campaign identifiers may then be linked to enquiry outcomes, with appropriate permissions, to understand which campaigns generate suitable business opportunities.
Declining optional tracking does not prevent you from making an enquiry.
Who we share information with
Relevant information may be accessed by authorised staff and providers supporting website hosting, enquiry management and business communications.
When enabled with appropriate permissions, we may share campaign identifiers and enquiry outcomes with advertising providers to measure campaign performance.
We may also disclose information where required by law. Independent websites and messaging services linked from our website have their own privacy policies.
Storage, retention and security
We retain information for the purpose for which it was collected and applicable legal or recordkeeping requirements. When it is no longer needed, it is deleted or de-identified as appropriate.
Access is limited to authorised people, and reasonable safeguards are used to protect information. No transmission or storage system is completely secure.
Service providers may process information outside India, subject to applicable legal requirements and appropriate safeguards.
Your choices, requests and complaints
You can contact us to ask about your information, request corrections or deletion, withdraw consent where applicable, or raise a privacy concern.
You can also change optional tracking preferences and opt out of promotional messages. Requests are handled in accordance with applicable law, and some information may need to be retained for legal reasons.
We may ask for proportionate information to verify your identity before acting on a request.
Contact our teamContact details and policy updates
For privacy questions, requests or complaints, please contact XSALENT using the privacy email address below.
We may update this policy when our practices or legal requirements change. The latest version will appear here, with the publication date updated. We will provide further notice or seek consent where required.
Privacy enquiries
Contact the XSALENT team about your information, requests or complaints.